Privacy Policy
Effective date: 29 October 2026
1. Data we collect
Account details, business details, matter descriptions, voice recordings, transcripts and uploaded documents you choose to provide.
2. Purposes
To organise your requirement, facilitate an introduction to a professional you choose to engage, operate and secure the platform, and meet legal obligations.
3. Consent
We process your information on the basis of your consent, given through unticked checkboxes before submission. You may withdraw consent at any time.
4. Third-party processors
KanoPA uses carefully chosen service providers for secure cloud hosting and database storage, email delivery, and automated transcription and organisation of the information you provide. They process data only on KanoPA's instructions and only to deliver the service. KanoPA does not sell your data, share it with advertisers, or allow it to be used to train public AI models.
5. Cross-border transfer
Some service providers may process data on servers located outside India. Any such transfer is made only to countries not restricted by the Government of India under the Digital Personal Data Protection Act, 2023, and is protected by encryption and contractual safeguards.
6. Retention and deletion
Account and matter records are kept while your account is active and thereafter only as long as Indian law requires (for example, accounting and tax records for up to 8 years). Voice recordings are used only to create a transcript and are not kept by KanoPA. You may request deletion of your information at any time by writing to kanopalegal@gmail.com, subject to these legal requirements.
7. Your rights
You may access, correct, update or erase your personal data and nominate another person, as permitted by law.
8. Security measures
Role-based access controls, private storage for documents, encryption of data in transit and at rest, view-only watermarked document access for professionals, and audit logs of document releases.
9. Children
KanoPA is not intended for persons under 18 years of age.
10. Grievance Officer
Nodal Officer, Great Arun Ashirwad Ventures Private Limited — grievanceofficer@kanopa.in. Grievances are acknowledged within 48 hours and resolved within 15 working days, in line with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.