Grievance Redressal
Effective date: 29 October 2026
1. How to raise a grievance
Write to the Nodal Officer, Great Arun Ashirwad Ventures Private Limited, at grievanceofficer@kanopa.in. Please include your registered email, the matter reference (if any) and a short description of your concern.
2. Timelines
Acknowledgement within 48 hours; resolution within 15 working days.
3. Escalation
If you are not satisfied with the response, you may write again to grievanceofficer@kanopa.in with the subject ‘Escalation’ for review by the company's directors. For complaints about personal data that remain unresolved, you may approach the Data Protection Board of India under the Digital Personal Data Protection Act, 2023. Complaints about the professional conduct of an Advocate may be made to the State Bar Council concerned.